Refunds policy

Late Cancellation and No Show Policy

All deposits are NON refundable, within 24 hours of scheduled pickup time.

Processing fee will no longer be returned

Late cancellation fee will be charged to all reservations if changed or cancelled within the minimum stated time and prior to the scheduled pick up time.

A no show fee equal to the reservation rate plus gratuity, STC, airport parking fee, fuel surcharge, tolls, parking and other charges will be charged if the passenger does not arrive, as scheduled, at the designated customer/chauffeur meeting location for all reservations.

To avoid a late cancellation or no show fee, the reservation must be cancelled in accordance with DLS Luxury Car Service Policy. To do so you may either call +1 (678) 474-6121.

If you experience difficulty locating the chauffeur, please call the telephone number listed on the email confirmation. Leaving the pick-up location without notifying DLS Luxury Car Service will result in a no-show charge.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@dlsluxurycarservice.com